If you’ve bought a product from a particular line of air fryers sold at Best Buy, you could potentially get all your money back.
According to Health Canada, the recall involves the Insignia Digital Air Fryers, Insignia Analog Air Fryers, and the Insignia Digital Air Fryer Ovens.
The recall notice, issued in March, warned customers that specific appliance models are at risk for overheating, causing handles to melt or break, and posing a potential fire and burn hazard.
If you have a receipt, you could get a Best Buy gift card equal to the full price of the air fryer or a $75 gift card if you don’t have proof of purchase.
Insignia Air Fryer products impacted by the recall (Health Canada)
Health Canada said that in addition to the overheating and melting risk, the glass on the doors of the air fryer ovens could break, posing a “potential fire, burn, or laceration hazard.”
The recall impacts the following models:
Health Canada
The company reported that 99,903 units of the affected products were sold in Canada, and 183,443 were sold in the United States between September 2021 and November 2023.
As of February, Insignia had received six reports of handles on air fryers melting and breaking and one report of glass breaking on the air fryer ovens in Canada. There were no reports of injuries.
In the US, 24 reports of overheating, melting or glass shattering and six reports of air fryers catching fire were recorded, but thankfully, no injuries or property damage were reported.
If you own one of the impacted air fryers, Health Canada says you should immediately unplug and stop using the product.
You’ll have to cut the product’s cord, take a photo of the model number, and share the purchase receipt using this form to get a gift card loaded with an amount equal to the total price of the air fryer.
However, if you don’t have a receipt but can submit other things, you are still eligible for a $75 Best Buy gift card.
Head to this website for instructions on submitting photos of the recalled product(s) with the cut power cord, a picture of the model number, and a purchase receipt.
Health Canada/Best Buy
Consumers must register online here or by calling Best Buy Canada at 1-800-566-7498 from 7 am to 6 pm CT, Monday through Friday.
More information can be found on Best Buy Canada’s website under the “Product Recalls” tab.
With files from Simran Singh
This article was originally published on June 6, 2024. It has since been updated.