The city has opened a new Transit Public Safety (TPS) office at CF Chinook Centre.
The Chinook office will serve as a base for deploying members of Calgary Transit’s Community Outreach Team (COT) — a partnership between transit peace officers and Alpha House to provide access to social support.
The office is located inside the mall in the same area where Calgary police are set up. COT members will only respond to issues at the nearby Chinook CTrain station or other transit locations.
“Working in a district allows the officers to build a connection with the community they serve,” says COT Insp. Lori Bailey. “It helps to ensure a more equitable distribution of resources across the city and promotes community orientated approaches in partnership with outreach groups to address safety concerns.
“Additionally, transitioning to four district offices reduces the travel time for peace officers and improves response time on calls for service.”
It is the fourth centre of its type opened since 2023. The others are located downtown, and locations opened near Westbrook and Whitehorn stations in January.
A future office is planned along CTrain Red Line in northwest Calgary.
The district model is part of the city’s Public Transit Safety Strategy which is funded by a council-approved investment of $15 million.