Two London Drugs locations in Calgary have reopened for the first time since a cybersecurity incident last weekend shuttered the pharmacy chain’s more than 80 locations in Alberta, B.C., Saskatchewan, and Manitoba.
The Shawnessy location at 325 Shawville Blvd SE as well as the store on 130 Avenue have now reopened to customers.
Locations in Lethbridge, Red Deer, Grande Prairie, and Edmonton have also reopened.
According to the company’s website, it is gradually re-opening stores but phone lines are open and pharmacists are standing by at all stores to support the urgent care needs of customers.
On Saturday, it said it’s “taking the time with each store to ensure systems are working and ready to serve customers.”
This means that pharmacies are currently unable to fill prescriptions.
“As we have communicated over the last couple of days, our store systems are complex and connect with multiple third-party provider systems, all with different requirements. We are continuing to work with our third-party cybersecurity experts to bring our systems online in a safe and secure manner.”
London Drugs locations began slowly coming back online Thursday when phone lines became operational again. They had been taken offline “as a necessary part of its internal investigation.”
The company has previously said there is no evidence of any customer databases being compromised.
All optical locations are expected to be operational by the end of day Tuesday.
Canada Post locations within stores are now accessible.
-With files from Michelle Meiklejohn, Charles Brockman, and The Canadian Press